Hours:
Mon - Thurs: 8AM - 8PM
Fri: 8AM - 5PM
Sat: 9AM - 1PM, Sun: CLOSED

FAQs


Frequently Asked Questions


What is the evaluation process?

Because we offer an open play environment, similar to an indoor dog park, every dog attending our daycare program must have a temperament evaluation. The evaluation is a scheduled appointment and offers a chance for our team to meet you and your dog, answer any questions you may have, as well as take you on a tour of our new and wonderful facilities.


During the evaluation we will take your dog into a separate area and introduce them to a small group of similarly-sized dogs to observe their interaction. We do our best to replicate the variety of a playgroup, so your dog may meet males and females, excited players and calm observers, as well as older dogs and puppies. Every dog has their own distinct personality! It is important to observe your dog’s behavior without your presence, but we will gladly give you a full report afterward.


We are not only looking for any aggressive tendencies but fearful ones as well. We want to make sure that our daycare program will be a happy, healthy place for your dog. The consultation typically takes only 30 minutes and after passing, your dog will be granted membership into our Daycare program.

What vaccinations does my pet need in order to participate in daycare?

We require proof of the following tests and vaccinations done by a veterinarian at the time of your dog’s evaluation consultation appointment:

  • Physical exam within the last (6) months
  • Rabies Vaccine
  • DA2PP (Distemper) vaccine Series
  • Intranasal Bordetella (Kennel Cough) OR completed series of injectable Bordetella vaccine series
  • Negative intestinal parasite test within the last (6) months.
What are the rules/policies in order for my pet to participate in daycare?
  • Our team evaluates all dogs prior to attending dog daycare or boarding to ensure the safety and comfort of all dogs. Follow the “Daycare Evaluation Process” below to learn more about the evaluation process.
  • Your dog must be a minimum of 12 weeks old
  • Sick dogs may not attend daycare
  • Dogs in heat/aggressive dogs will not be able to attend daycare
How do I enroll my pet in daycare?

Call us to enroll your dog in a training class or follow the instructions to fill out and submit our training enrollment form online!

How do I enroll my pet in the daycare program online?
  1. Click on the online daycare enrollment form link located above
  2. Complete, review and submit form
  3. Email additional relevant documents such as vaccination history as an attachment to: [email protected]
  4. Include “Dog Daycare Enrollment” as the email subject

You may save the completed enrollment form on your computer to use for future use, modifying your dog’s information as needed.

What program do I need to open the enrollment and liability files?

All our forms are in .PDF format. You must have Adobe Reader installed on your computer to view and edit these files. Click the following link to get the latest version of Adobe PDF Reader: Adobe Acrobat Reader

What requirements does my pet need prior to grooming appointment?

Your dog will need proof of the following:

  • Physical exam within the last (6) months by a licensed veterinarian
  • Rabies Vaccine
  • DA2PP (Distemper) vaccine Series
  • Intranasal Bordetella (Kennel Cough) OR completed series of injectable Bordetella vaccine series
  • Negative intestinal parasite test within the last (6) months.

Your cat will need proof of the following:

  • Physcial exam with the last (6) months by a licensed veterinarian
  • Rabies Vaccine
  • FVRCP (Distemper) vaccine Series
  • Negative inestinal parasite test within the last (6) months.
How do I request a grooming appointment for my pet online?
  1. Click the online grooming form link provided above
  2. Complete, review and submit form
  3. Email additional relevant documents such as vaccination history as an attachment to: [email protected]
  4. Include “Grooming” as the email subject

You may save the completed form on your computer to use for future grooming appointments, modifying it as needed.

What program do I need to open the grooming appointment file?

All our forms are in .PDF format. You must have Adobe Reader installed on your computer to view and edit these files.
Click the following link to get the latest version of Adobe PDF Reader: Adobe Acrobat Reader