XUpdate:We are curbside only until further notice. Our client liaisons will be emailing exam forms to all of our appointments. Please fill them out prior to coming in. We want to thank all of our client for understanding and being so patient.Read more here.
Mon - Thurs: 8AM - 8PM
Fri: 8AM - 5PM
Sat: 9AM - 1PM, Sun: CLOSED

Client Liaisons


Kaitlyn Coleman

Client Liaison/Kennel Manager

Kaitlyn is originally from New Jersey. She grew up with many animals and spent most of her childhood volunteering at the local animal rescues. She has always loved working with animals, big or small. On her spare time, Kaitlyn likes to go on adventures and train her two dogs, Lacie and Ollie.

Cat Services at The Family Pet Hospital


Hospital Cat

Client Liaison

Emily Charbonneau

Social Media/Marketing Manager and Client Liaison

Emily grew up in Spencer, MA and graduated from Worcester State University in 2019 with a Bachelor's degree in Business Administration. She has been a Client Liaison at The Family Pet Hospital since December 2019 and truly enjoys her role being around clients and their fur babies. When she isn’t working, Emily loves spending time with her Frenchie, Tuuka, and being surrounded by family and friends.

The Family Pet Hospital

Danielle Sandini

Client Liaison

Danielle grew up in Upton, MA and has been working with animals for most of her life. She joined The Family Pet Hospital as a Client Liaison in December of 2020 and has been in the veterinary field for 5 years. She is responsible for providing an exceptional level of customer service which includes greeting and assisting clients, answering phone calls, and scheduling appointments. She couldn’t imagine working in a different field acting as a voice for the voiceless.

Danielle is proud to be Fear Free Certified through The Fear Free Veterinary Certification Program. The program teaches veterinary healthcare professionals how to eliminate fear, anxiety, and stress for happier patients, more compliant clients, and safer veterinary healthcare teams. She also is Care Credit Certified!

Danielle lives in Hopedale with her boyfriend Tony, and their rescue cat, Salter Harris. In her free time she enjoys gardening, knitting, painting, and cooking.